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Contact & FAQ

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Frequently asked questions

What is the Plenary Hub?

​Delegates can register to attend the conference in person and have the full conference experience or register for the online 'Plenary Hub' at a lower registration cost.

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​The plenary hub experience includes:

  • Live streamed plenary sessions
  • Written questions to keynote speakers through the live Q&A function
  • Plenary session recordings available on demand for 3 months following the conference
  • Delegate hub (ability to connect with other delegates) 
  • Sponsor & exhibitor information 

The plenary hub experience does NOT include:

  • Recorded or live concurrent sessions
  • Sponsor & exhibitor interaction
  • Virtual networking sessions

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Please Note:     

  • Face-to-face delegates will also receive full access to the 'Plenary Hub' as part of their registration.​  
  • ​We also invite pre-recorded abstract presentations for those unable to attend at the venue. The recordings will be played in the room.     
  • Please note, no concurrent session presentations will be available to view in the plenary hub.​​
  • ​If you would like to know more, please contact the events team on, events@phaa.net.au. 

Registering for the Conference?

How do I register?

  • Click on the Registration Tab on this Website Menu to be directed to our Registration Page.    
  • Registration must be fully paid to attend the face-to-face conference or receive access to the Plenary Hub Conference platform.

 

I am not a PHAA member. How can I become one?

PHAA Members have access to reduced Registration Fees to participate in the Conference, as well as many other benefits. To become a PHAA member today, visit the PHAA Website.

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What is included in the F2F Conference registration fee?   

  • A traditional multi-day conference format, which includes live plenary and concurrent sessions. Delegates will also be able to attend networking functions and access the exhibitions.   
  • Morning tea, lunch and afternoon tea will be provided across the conference days.      
  • In addition to the face-to-face components, you will also have access to the online recorded Plenary sessions for a limited time after the official conference has concluded. 

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What is included in the Plenary Hub Conference registration fee?

  • The Plenary Hub registration includes access to the livestreaming of all conference Plenary sessions.   
  • You have access to the recordings of the Plenary sessions for a limited time after the official conference has concluded. 

See question "What is the Plenary Hub?" for more details.

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Do you offer group registration?

Yes, you can register a group of participants via the Group Registration Portal, located on the Registration page.

However, each participant must have:

  • A unique email address      
  • Pay their individual registration fee to attend the face-to-face conference and/or to obtain an individual access code to the Plenary Hub.

Please note you are unable to shared registrations.

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Why do I have to register to participate?

By registering to participate in our Conference you are helping the Public Health Association of Australia continue its work in a

variety of public health topics. By paying the conference registration fee, it directly supports the operational and logistical costs required to deliver a

successful event.


All Symposiums, Workshop and Abstract presenters, including co-presenters will be required to purchase an appropriate conference registration. 

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I can no longer attend the Conference, what are my options?

Should you no longer be able to attend the Conference, we ask you to contact events@phaa.net.au as soon as possible.


In accordance with our Terms and Conditions we might offer you to cancel, transfer or change your registration.

Should you no longer be able to participate in the Conference, we ask you to contact events@phaa.net.au as soon as possible.

Can I share my registration?

For insurance and logistical reasons, shared registrations are NOT possible.

For Plenary Hub delegates, do not share login information with anyone as it would give them access to the personal information you provided upon registering. 

Presenting at the Conference?

I would like to submit an abstract. What do I do?

To submit an abstract, please go to our 'Call for Abstracts' page to access the abstract submission portal.

  • Please read the guidelines - presentation formats may vary from previous conferences and years.
  • If your abstract is accepted into the conference program, you will receive full instructions on how to prepare and upload your presentation.
  • Once the Call for Abstract is closed, are unable to accept late submissions.

The above also applies to Workshop EOIs if the Conference Advisory Committee decides to open this format.

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I need to make a change to my abstract. How do I do this?

Changes are only possible in the early stages of the process.     

  • Minimal changes are accepted.     
  • Abstracts cannot change focus or be completely reworded.      
  • Minimal data changes can be updated, if required.      
  • Changes in abstract results can be presented at the conference instead.

If you wish to make changes to your abstract after abstract submission, please contact events@phaa.net.au to check if changes are possible.

Can I present virtually?

We are unable to offer live virtual presentations. However, presenters have the option to pre-record their presentation if they are unable to attend in person.

  • Pre-record presenters will need a Plenary Hub registration (see 'What is the Plenary Hub').
  • The recordings will be played for the delegates in the room, please note that no concurrent sessions will be available to Plenary Hub delegates.

Attending the Conference Virtually?

Do I need to download anything to view the Virtual Conference?

No, if you have registered, we will give you access to the online Plenary Hub 24- 48 hours before the official Conference start.


Our Plenary Hub platform uses integrated software, and the videos (livestream or recordings) will play automatically in your browser.

Please remember a stable broadband or wi-fi connection is recommended.

Can I watch from multiple devices at the same time?

No, only one device can access your account at any one time.

Please do not share your Plenary Hub login details with anyone, as it would give them full access to the personal information you provided upon registering.

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Can I access the Plenary Hub from my phone?

We recommend you use your laptop or PC to access the Plenary Hub.

Tablets and smartphones are not recommended, due to screen size.

For the best viewing experience, we also recommend that you join the conference using a supported internet browser, which includes Google Chrome, Firefox, and Safari.

Can I stream the Conference on a big screen or television?      

  • Chromecast - If you have Chromecast, you can view the sessions on your television screen, direct from your smartphone using your wi-fi network. For more instructions visit http://www.google.com/chrome/devices/chromecast/learn.html
  • AppleTV - If you have an Apple TV and iPhone/iPad, you can stream a video to your AppleTV and watch it on the big screen. Use AirPlay directly from your iOS device via your wi-fi network. For more instructions visit Apple.com​​

Attending the Conference In Person?

For more information about the venue, dress code, accommodation options, etc. please visit our dedicated Delegate Information Page.

We will send all registered F2F delegates an information email a few days before the official start of the Conference and invite you to download our Event App.

PHAA Guidelines around Healthy Food & Beverages?

The below is an extract from PHAA's Catering Policy.

Healthy food

PHAA adopts ecologically sustainable, culturally appropriate and healthy food practices to improve public health outcomes, including:

• Ensuring food and beverages are in keeping with dietary guidelines.

• Ensuring cultural food practices are considered.

• Reducing the use of chemical additives used in food production.

• Promoting agricultural practice that minimises ecological damage and minimises water use.

• Ensuring key allergens are considered; and

• Minimising food surpluses and wastage.

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Venues are also asked to limit the use of unhealthy discretionary foods and protect the environment. We encourage venues to avoid single use cups, plates, cutlery and packaging. Food and beverages should be served in reusable, washable containers. It is equally important that venues which host events reduce the food-related environmental footprint of the event and ensure locally grown and sustainably produced nutritious and safe foods are available and provided at the event, whenever possible.

 

Beverages

PHAA ensures the hosting conference provide plain drinking water, plus, still or sparkling water, excluding bottled water. Service of sugar sweetened beverages (for example soft drink, fruit juice) are kept to a minimum ensuring that adequate alternatives, for example fruit infused waters are available. Hot beverages for example, tea and coffee, will be served with reduced and low-fat milk and dairy alternative options provided.

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Alcoholic beverages

No alcohol is to be supplied or included in packages at events conducted under the auspices of PHAA. Any event arranged by PHAA is not to provide or serve alcohol as a routine and freely distributed part of the provision of hospitality at the event. This includes adding the supply of alcohol into the price of registration, such as beverage packages. However, every effort will be made to ensure – when the event and venue is appropriate - attendees are freely able to purchase alcoholic beverages at their own expense.

Further Assistance?

For additional assistance, please contact the PHAA Events Team at:

E: events@phaa.net.au